BSC Student FAQ
This FAQ is updated frequently. Check back often for answers to your questions.
Q: Fall 2020 Current Student Registration begins April 1. How do I register or get help registering if campus is closed to the public and operating as a virtual campus?
A: Fall Registration will be done virtually.
- Fall 2020 Current Student Registration is April 1-17. Students can view their earliest day and time to register for Fall classes at https://bismarckstate.edu/uploads/113/viewenrollmentappointment.pdf.
- Students are encouraged to connect with their assigned advisor via email for virtual assistance with class registration, degree planning and applying for graduation. Students can find their advisor’s contact information in CampusConnection.
- Students who are unable to connect with their assigned advisor can also reach out to the advisors in the Mystic Advising & Counseling Center (MACC) at email@example.com.
- Advisors are also available to assist students in the Energy programs by emailing firstname.lastname@example.org.
Q: Where do I go for help accessing online courses?
A: Your instructors will be in contact with you regarding expectations during this period. We anticipate most instructors will use Blackboard, BSC’s learning management system (LMS).
To learn more about how to access online classes go to bismarckstate.edu/coronavirus under thebStudent Resources for Online Learning header, click on Blackboard.
For additional BSC Blackboard assistance, email email@example.com
If you are having trouble accessing your courses, email your instructor.
Q: When will on-campus classes resume?
A: Spring 2020 classes will no longer be held on campus. BSC classes will be delivered online beginning Thursday, March 26 through the last day of the semester Friday, May 15, 2020. Your instructors will be in contact with you via email or Blackboard regarding course expectations once classes resume on Thursday, March 26.
Q: Is tutoring still available now that all classes are online only?
A: Tutoring is available online. The online tutoring schedule is available at https://bismarckstate.edu/academics/academicresources/tutoring/services/
Q: Are student accessibility services still available now that all classes are online only?
A: Student Accessibility Services are available for students needing to request accommodations. Students with disabilities can get more information by emailing firstname.lastname@example.org or by calling 701-224-5671 (M-F, 8 a.m. to 4 p.m.)
Q: What will happen to classes in programs that are almost completely hands-on like art, lineworker, carpentry, auto collision, etc?
A: Decisions regarding hands-on technical courses, labs, studio time, ensembles and the like are still being determined. Students affected by these decisions will receive more information from their instructors.
Q: I don’t have internet at home – how can I take online classes?
A: Students are asked to alert their instructors if they don’t have the resources to complete their classes online and they will connect you with the BSC Information Technology (IT) department to help you access the resources you need.
Q: I don’t have a computer at home. What are my options?
A: A temporary computer lab with four computers is set up in the BSC Student Union for student use only. The computers will have course-specific software students and printing is available. The BSC Student Union hours are 7:30 AM to 6:30 PM. The computer lab in the BSC Library will be available during library hours.
Students are asked to alert their instructors if they don’t have the resources to complete their classes online and they will connect you with the BSC Information Technology (IT) department to help you access the resources you need.
Q: Can I meet with people on campus face to face?
A: BSC is restricting public access to most buildings on campus, but the college will continue to provide academic and student support services throughout the end of the semester via telephone and email.
Q: Will Summer 2020 registration still begin on March 23?
A: No changes have been made to registration dates or starting dates for our summer or fall sessions at this time. We will keep you updated should that change.
BSC Summer Registration opens Monday, March 23, 2020. All registration and advising will occur remotely. Please review your academic requirements report in CampusConnection and contact your advisor via telephone or email for assistance in selecting classes.
BSC Fall Advising and Registration for current students begins April 1. More information on this will be coming soon.
Q: Will the BSC Bookstore be open if I need to purchase textbooks for a class?
A: Books purchased from the BSC Bookstore will be available for pickup from 7:30 AM to 4 PM (M-F) at Mystic Java only, next to the BSC Bookstore. Students are encourage to order books online from the BSC Bookstore at bismarckstate.edu/bookstore. Shipping is FREE for all orders.
Q: What student resources are available while BSC is operating as a virtual campus?
A: BSC is restricting public access to most buildings on campus, but the college will continue to provide academic and student support services throughout the end of the semester via telephone, email and limited access to computer labs.
- Computer Labs:
- Student Union – 4 computers available with course-specific software loaded, open 7:30 a.m.-6:30 p.m., M-F.
- BSC Library Computer Lab – open to BSC and NDUS students, faculty and staff with school ID during library hours
- Virtual campus library hours and services available here
Other services available:
- BSC Academic Advising
- BSC Personal Counseling
- Personal counseling available during regular hours and after hours.
- Monday-Friday from 8 a.m. - 4 p.m. or after hours call 701-224-5752
- Email: email@example.com
- BSC Student Accessiblity
- BSC Academic Tutoring
- BSC Academic Records
- BSC Admissions
- BSC Financial Aid
- BSC Student Finance
- BSC Academic Records
- BSC Student & Residence Life
- BSC Safety & Security
- BSC Military Affairs & Veterans Services
- BSC Blackboard Assistance
ON-CAMPUS RESIDENT QUESTIONS
Q: Do students who live on campus need to return home to take classes online?
A: Students who currently live on campus are being asked to return home to finish their classes online. Exceptions are being made for students who need to remain living on campus for various reasons.
Students who live on campus must complete the mandatory housing form found in the Housing Self Service
. Sign in and find the form under Application/Contracts. All students – whether moving out or staying on campus through the semester – must complete this form.
Students should not enter a residence hall unless they have completed the necessary forms. Students who need to enter their residence hall and have not completed the forms are asked to notify BSC Student and Residence Life at 701-224-5464 or firstname.lastname@example.org to schedule an appointment for admittance.
Q: If students are returning home, how will they retrieve their personal belongings?
A: Students who are currently living on campus that need to move out of their residence hall should contact BSC Student and Residence Life at email@example.com to make the necessary arrangements to check out.
Students who need to enter their residence hall are asked to notify BSC Student and Residence Life at 701-224-5464 or firstname.lastname@example.org to schedule an appointment for admittance. Students should not enter a residence hall unless they have an appointment.
Q: Will students who do not return to campus receive a refund for residence hall expenses and meal plans?
A: BSC will provide prorated credits to students for unused housing and dining services. Credit amounts will be estimated at approximately 30% of billed and paid amounts; amounts may be prorated for students still residing in campus housing after April 10, 2020.
Q: What services will still be available for students who will continue to live on campus?
A: Services such as security, food service and housing for students residing on campus will continue and BSC employees will be physically present in these areas as long as there are students living in the residence halls. The BSC Student Union (Doors B, D and F) will be open 7:30 a.m. to 6:30 p.m. for those services.
BSC Mystic Marketplace will be open to students living on campus.
11 am–1 pm: Lunch Service/Grab & Go
1–4:30 pm: Grab & Go
4:30–6:30 pm: Supper Service/Grab & Go
*All food service will be at the BSC Mystic Marketplace pick-up window only. The dining area will be closed and students are asked to take their meals back to their residence hall.
BSC Mystic Java will be open to students living on campus.
7:30–11:30 am: Breakfast items will be available
BSC Safety & Security will be working on campus. They can be reached at 701-224-2700.
Q: What should students living on campus do if they think they’ve been exposed to the virus or if they get sick?
A: Students who think they have been exposed COVID-19, have been diagnosed with COVID-19 or are feeling ill are asked to notify their residence hall staff or BSC Student and Residence Life at 701-224-5645 or email@example.com immediately. The student should immediately quarantine/self-isolate in their room and will receive further guidance and assistance from BSC Student and Residence Life.
Q: Are any events happening on campus now?
A: All events held on campus now through Sunday, May 3, have been postponed or canceled in order to help mitigate spread of the disease. This date could be extended if necessary due to the rapidly changing COVID-19 situation.
Q: Will the BSC 2020 Commencement ceremony still take place?
A: It was with very heavy hearts that Bismarck State College made the difficult decision to cancel our traditional 2020 BSC Commencement ceremony at the Bismarck Event Center because of the coronavirus pandemic. While an in-person commencement event can’t happen, we would like to officially recognize and celebrate you and your achievements in a new way.
BSC 2020 Virtual Commencement
Friday, May 15, 2020 at 2 p.m. (CST) at bismarckstate.edu.
A BSC 2020 Virtual Commencement Watch Party will be held at the same time on the BSC Facebook page allowing students, family, and friends to watch together and share congratulatory messages for BSC graduates. Watch for more details coming soon on the BSC website and the BSC Facebook page.
All Fall 2019, Spring 2020 and Summer 2020 graduates are encouraged to participate in the BSC 2020 Virtual Commencement. Details on how to participate have been emailed to all graduating students who have completed their Application for Degree. Students who have NOT completed their Application for Degree should do so here: bismarckstate.edu/applyforgraduation. Students must submit their Application for Degree by April 15 to participate in the BSC 2020 Virtual Commencement. Participation details will be emailed to you once your Application for Degree has been received and accepted.
Q: What if I've lost my job and am struggling to pay my bill at BSC?
A: While we ask that students make their best effort to pay their bills, BSC Student Finance will not apply late fees during the month of April.
- Checkouts must be completed by April 10, 2020 at noon. For more information contact your residence hall coordinator or Student and Residence Life at 701.224.5464 or firstname.lastname@example.org
- Please refer to your CampusConnection account to view your account changes.
- If you are due a refund, ensure your refund preference is set up in CampusConnection. Student Finance office processes refunds weekly.
- Contact us or refer to the Student Finance area of the BSC website for tips on setting up your refund preference.
- If you have any issues making payments, contact Student Finance at email@example.com and we will work with you.